Most tasks pertaining to other accounts, such as adding/modifying Inbox rules and Out-of-Office messages, can be done using Webmail without need for a separate Outlook profile.For example, mail merge to email requires this type of setup in order to have outgoing email show as coming from an account other than your own. In certain situations you need direct access to an account using a separate Outlook profile in order to accomplish specific tasks. Syncing progress will display along the bottom of the Outlook window.Īdditional Profiles for Direct Access to Other Accounts Please note that it can take time for the email and other data to display in your account. IMPORTANT: Make sure to UNcheck Download shared folders to avoid syncing issues.Search for the name of the desired account/mailbox, then select it from the list that appears.From the Account Settings window, click the Data Files tab then click Settings., as shown below.Click the Account Settings button, then choose Account Settings.Click File in the top left corner of the Outlook window.

These instructions explain how to open a shared mailbox from your own account if it does not automatically appear: Depending on permission levels, these accounts may appear in your Outlook profile on their own, after five or ten minutes. Many people have access to more than one mailbox, such as a shared departmental account or a senior administrator you assist, without knowing the password of the account.

Learn how to do that here.Īccessing Additional Mailboxes From Your Primary Profile Important: If you use shared folders, turn off cached mode for shared folders now to avoid syncing issues. Before applying your changes on the Mail window, select the radio button that says Always use this profile, then select your new profile name from the drop-down list so that it is the default when opening Outlook.If you are setting this up on a personally-owned device, refer to the Email configuration page for more information. Windows will automatically take your credentials from your login to set you up with your new email profile.

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